Our automated link builder for Google Analytics lets you seal the reporting gaps that undervalue your marketing results

1. Do you store my payment details on your website?

No, we use payment gateways that manage this process for us. We do not have any access to your personal or payment credentials.

2. Is paying via Stripe secure?

Stripe is one of the most popular payment gateways. It currently powers businesses in over 25 countries and handles billions of dollars yearly. When choosing to pay via Stripe, you will connect directly to their secure gateway - making sure we have no access to your private and payment information.

3. I don’t have a Paypal account – can I still pay?

If you don’t have a Paypal account, you can still checkout using your credit card. Find out more about paying with Paypal here.

4. How does Bank Transfer work?

Once you select to pay via a Bank Transfer, we will send you an email requesting a Purchase Order that can be used to generate an invoice for your organization. Upon receipt of the Purchase order, you will be provided with Leafwire Digital’s Bank account information so that you can pay.

5. Can I cancel my subscription and how does it work?

• You are the customer - it's OK to change your mind!!!
• For the Free plan, just go to your Account Page and delete your free plan located in the Subscriptions tab. You can do that at any time.
• For the Monthly recurring subscription, you have 14 days to test the CampaignTrackly tool, during which time you will not incur any charges. After that, you will be seeing recurring monthly charges on your credit card unless you cancel the account. We will try as best as possible to return a pro-rated amount to your credit card. You can cancel your plan at any time.
• For the Yearly subscription, you have 14 days to test the CampaignTrackly tool during which time you will not incur any charges. After that, you will be charged once for the whole year. We will not be able to return amounts on yearly plans because we are providing you with templates, toolkits and dashboards as part of the plan’s price. These are really costly to put together and organize for you. However, we give you plenty of options to try the tool via our Free plan and via our recurrent Monthly, cancel-anytime plans, so that you can choose a yearly plan when you are ready to start a longer-term relationship with us.
• To find out how to proceed with refund requests, please read our refunds policy page.

6. Is your website safe for my information?

• Campaigntrackly’s registration and operation processes take place on our secure https://app.campaigntrackly.com, which is protected by an SSL 2048b encryption via an SSL certificate.
• Additionally, we have a McAffee Secure protection to ensure the site is clean, safe, and free of malware or other suspicious activities.
• Click on the padlock next to our secure URL in your browser to check the validity of our SSL certificate and to verify that the site is secure.

7. Are you backing up our data? What if the site goes down, will we lose our info?

• The app.campaigntrackly site has daily backups that are securely stored on the cloud and can be easily retrieved if need be. Additionally, the site is hosted by Amazon – one of the most trusted hosting providers around the world.

8. What is your privacy policy?

Please feel free to read our privacy policy here.

9. What are your terms and conditions?

Our terms and conditions can be found here.

10. How are you going to support me and my team?

We have a well-defined training course that shows you how-to videos the minute you get signed onto CampaignTrackly. We are also available to support you via email, chat, and Twitter. Any questions or comments - please do not hesitate to contact us or email our founder directly at Milena@leafwiredigital.com

11. When connecting with my GA and Bitly accounts, are you able to view my data?

Absolutely not. You are the only one who has access to view and manage your data through your account. We only use the Google or Bitly API to facilitate your login.

Cheers,
Your fans @Campaigntrackly